A Company Built to Serve You
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including:
Shelter Insurance® products are sold by agents in 14 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors.
We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future.
Shelter from the Storm
Shelter Insurance® has weathered many catastrophic storms through the years including the Joplin Tornado in 2011; the Moore, Oklahoma tornado in 2013; Hurricanes Rita, Katrina and Laura, and more recently, the unprecedented COVID-19 crisis. At the core of the Shelter brand is the willingness to do the right thing. We have held steady and strong in times of crisis, helping customers and communities rebuild and thrive for the future. It is a promise which continues today and into the future.
Awards
Shelter Insurance® is the proud recipient of several awards through the years. J.D. Power ranked Shelter #1 in Customer Satisfaction in the Central Region in 2016, 2018, 2019, 2021, 2022, 2023 and 2024. In addition, Forbes named Shelter the World’s Best Auto Insurance Company on their list of World’s Best Insurance Companies 2024. Shelter was also named #10 in the world for homeowners insurance.
Our Vision
Redefine value in the insurance industry.
Our Mission Statement
Be a leader in our communities by providing daily value while we SHELTER what matters most.